How to Choose an Updated Point of Sale System

By following these tips, retailers and grocers can choose a POS system that provides the performance and total cost of ownership their business requires and the service that consumers desire.

 

In retail, the last impression can be just as important as the first impression. Older point of sale (POS) technology can increase wait times and reduce customer service and satisfaction. With an updated POS system, checkout can be fast and smooth, leaving shoppers with a great last impression that will foster increased loyalty and return visits.

By following these tips, retailers and grocers can choose a POS system that provides the performance and total cost of ownership (TCO) their business requires and the service that consumers desire.

 


KEY TIPS:

  • Since the POS system will be in use almost every minute of every shift, make sure it is energy-efficient to help reduce energy bills and is durable enough to deliver reliable day-in-and-day-out operations for years.
  • Cashiers need to be able to easily scan any bar code, including 1D and 2D bar codes that are printed on paper labels or displayed on the screen of a mobile phone. Reliable scanning of bar codes that are damaged, poorly printed, under plastic wrap or on curved surfaces is a necessity.
  • Having a POS system you can customize is critical to meeting today’s needs as well as those in the future. Soon, many businesses will want an option that allows consumers to scan their own mobile phones instead of risking loss associated with handing them to cashiers.
  • A new POS system should offer remote management capabilities, so that the IT department can easily deploy, monitor and troubleshoot the total POS solution.